Due to the nature of our products, ALL SALES ARE FINAL.
*We do not take responsibility if USPS delays delivery of your package, scanning of your package, or loses your package, as it is 100% out of our company’s control.*
HAIR PROCESSING TIME & SHIPMENT:
At D'Hype, we are committed to providing you the best of the best! This commitment is not just for our products but our process as well. Your order will be processed with in 3-5 days and shipped within 7-14 days of payment unless you purchase during a sale, then the processing time is 7 to 10 business days. We only ship Tuesday through Friday. We recommend making your hair appointment with these time frames in mind. No shipping on weekends and Holidays.
NAIL PROCESSING TIME & SHIPMENT:
How long to process my Nail set?
Current Processing/ turn around time is 2-3 weeks. Orders may be completed sooner, based on incoming orders and work flow. We ask that you allow the full processing time prior to sending emails for completion date.
Can I pay to expedite my order?
No. All orders are processed in the order received. If needing your order by a particular date, please order in advance. Exceptions will not be made.
When will I receive my nails?
Nail sets have a processing time of 2-3weeks, once mailed, USPS will be able to provide and estimated date and tracking of when package will be delivered. Please allow 24-48 hours for shipping details to update.
Loss or theft issues?
Once nails have been mailed, We are not responsible for issues (loss/theft) with shipping, please speak with your local USPS office for shipping issues or concerns. Refunds will not be given due to shipping issues.